Refund Policy
Overview
This Refund Policy defines our procedures for reviewing and handling refund requests, ensuring fairness and service consistency.
Refund Eligibility
Refunds may apply to billing mistakes, duplicate charges, or proven service shortcomings. Other requests are considered individually.
Non-Refundable Conditions
Certain digital products or fully delivered services are non-refundable. Users should check details before purchasing.
Refund Handling
Refund requests must include transaction details and a clear rationale. Eligible claims are refunded to the original payment method.
Partial/Conditional Refunds
Partial refunds may be issued for incomplete services. Conditional refunds are based on specific criteria.
Resolving Disputes
For disagreements, pertinent evidence should be provided. We aim for fair solutions through thorough communication.
Processing Duration
Approved refunds typically take 5–10 business days, though delays by payment providers may occur.
Limitations & Exceptions
Refunds aren’t provided for misuse, fraud, or service term violations. All final decisions are definitive.
Policy Amendments
This policy may be revised when needed. The latest version will always be available here.